After graduating a few weeks ago, Eline, 24, decided to start life as an independent psychologist. The young woman from Wommelgm therefore made the decision to buy a car.
During a visit to the Van Gansen garage in Antwerp, Eline and her father opted for a small black Kia Niro and applied for a leasing offer from their bank, KBC.
But before accepting this offer, father and daughter decided to go look at another garage, in Aarstelaar. There, Eline finally decides to buy a gray Kia Niro. The order is then placed…
A few days later, her bank sent her an order form, which she signed. The problem is that it was the wrong purchase order. It was the one for the black Kia… Two hours later, Eline realizes her mistake and calls the Van Gansen garage, but it’s too late, the order is placed and can no longer be cancelled.
Eline’s father admits having signed the wrong order form, but “you know how it goes, I received the form from my contact person at KBC, who asked me to sign it quickly to enjoy the benefits” . He therefore sent it to his daughter, who saw that the price corresponded, and signed it in turn. As a result, Eline finds herself with… two cars.
The small family does not want the garage, even if they would have hoped for a little more flexibility as everything went so quickly. But rather than looking for the culprits, Eline and her father are now trying to find… a buyer for the car ordered but unwanted. The vehicle costs 32,000 euros excluding VAT: “We are lost. I just started as a psychologist and I have a lot of expenses coming…I can’t afford a second car”.