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Ryanair’s scathing response to a complaining traveler: Paula ended up deleting her tweet…

  • Post category:Economy News
  • Reading time:3 mins read

If it is complicated to get in touch with Ryanair when you have a question or a problem with a flight, it is clear that the airline is present on Twitter. The @Ryanair account is indeed quite active, but no need to contact him for information.

This account, although official, is content to make fun of it by responding to tweets that may or may not concern the airline. Paula, a not happy internet user, found out the hard way recently.

After paying £7 to choose her seat – window side – she was sad to find, once on the plane, that there was… no window. Neither once nor twice once out, she posted a photo of herself on Twitter facing the wall of the device: “When you pay for a window but you don’t have a window. Who will give me my money back? “, she tweeted, causing the astonishment of many Internet users.

But rather than apologize or privately explain to Paula, Ryanair responded publicly by posting her tweet.

On this answer, we see a Ryanair employee who shows that, when booking, it is clearly specified that this seat “has no window”: “We sell seats, not windows”, specifies the tweet.

In the wrong and, Paula, in the process, deleted her message…